FAQ

Q: Do you use photo-shop or other such software to enhance the photos of your products & do you actually sell, what you show or use the same photos for different products, especially when it comes to Natural Gemstones?
A: We do not use photo-shop to enhance photos. We make the photos in-house, and we use the Apple iphoto, to crop images for the Natural Gemstones, while, we re-size all the other imagines, in order to fit our website. We do not use the same photo for different products. You actually buy, what you see. And, as far as possible, we try to detail every individual product, for you to understand. And of course, if we fail to express ourself anywhere, you are always welcome to ask us and, we are here to provide you with our finest assistance. 

Q: Does your price include shipping & handling costs?
A: NO. All our prices are for the products as mentioned. They do not include the costs for shipping & handling. Upon receiving your orders, we shall email you our order confirmation & shall ask you to confirm by making your advance payments. This will be detailed together with the price of the products & the shipping & handling costs. To get an idea about the shipping & handling costs, you can check the section at the right. 

Q: You said that you work with jewelry designers, so how come some of your designs seem to be known?
A: Usually, traditional jewelers do not want to display photos of their designs online, or unless they know who wants to see the designs. That is because, there are many jewelry manufacturers, who just copy the designs from other designers and make their own jewelry. No wonder, they sell cheap, because, they know what best their product is worth. However, we at Asiemik see things differently. We show what we can create and, we know those who want to copy, they will never be able to create designs like ours. 

Q: Why should I trust your online shop, especially, when there are other online shops from where I can buy maybe similar products?
A: You have a point there. Well, our representatives are often traveling around Europe, therefore, you can actually check, if you would want them to visit you. Our Reps. travel around because, we supply in wholesale to jewelers across Europe, therefore, often, we have to visit them in person, to show our samples (especially the expensive materials), or especially made-to-order designs. We are sure, no other online shop offers an option, where you can actually meet their reps in person! So we might have an edge there! And, our competitive prices of our products and service might be a say here too! Further, we are also trying to educate you on the products we sell and, about Gemstones in general. Think about it, if we had any intentions to cheat you, do you think we will try educating you about Gemstones & Amber and even ask you to work with us as our wholesaler? We believe in long term customer relationship, and thats one reason, we want to share our experience with you, so that, when you feel you know about our products, you can then decide buying them online with us and, you might even want to be our wholesaler too!

Q: What are especially made-to-order designs?
A: These are designs, which the jewelers give us in the form of blue prints. We manufacture these into jewelry, in our own workshops. 

Q: Can I return a product I bought from your online store?
A: We check every product, in person, before shipping it to our wholesalers or end users. Therefore, chances are very rare of any manufacturing defects. However, if there are any, you must email us, to let us know about the same, within 3 days upon receiving the items and we shall follow up on the matter. Where possible, please send us a photograph, digitally made in JPEG format, to back up your say. Like we said, only if its a manufacturing defect, we will replace it for you. Under such a condition, you must send us the item back, along with its original packing i.e. the labels & packets etc. maximum within 14 days of receiving the items. Else, we are afraid, we will not be able to help you any further on this. 

Q: Can I be a wholesaler even if I do not have my own jewelry shop & what kind of investments do I need to make?
A: Yes you can. You can be a wholesaler working from your own home, selling to your family, friends, neighbors or, to co-works at your works. People buy, what they see. Research shows that, often people search online & prefer to buy offline. If you do not have inventory, you will miss lot of buyers, who would want to buy person-to-person & will go to someone, who has inventory. The more inventory you will have, the more you can sell and the more repeat customers you will have. And if you have inventory, you can try to both wholesale & retail. If you want to wholesale and you approach the retailer, without your inventory, with just pictures & catalogues, they might not consider you to be a serious business woman or business man. On the contrary, if you approach any retailer, with inventory, they will consider your approach professional, and, your very first sales call, could fetch you sales revenues. You can actually, start your wholesale business, straight out of your suitcase. Carry some items from your inventory along with photos of your products with you. Show your inventory to the retailer to see if they are interested to buy from your inventory. Thereafter, show them your collection of photos & catalogues. You can also develop a website of your own, using the google website option. You may either walk in straight into a retail shop, making a cold call, or call them first to schedule an appointment. This is perhaps the most easiest business you can start. The only thing you will need is, some inventory and, lots of self motivation & a friendly attitude to approach people to sell your jewelry. Like we said, its nice to have inventory with you and the more you have the better. However, to start with, we recommend that with an average investments of around €150 to €250, you will have decently good inventory to give your self a try. Further, selling to family, friends and co-workers is the easiest & best way to give a start to your business. Either choose to invite them to your place for a evening over tea & just display your products. Let them see your entire collections. They might either buy right away, or, place an order to you, to collect the products at a later date. You can be creative, for e.g. on their birthday or anniversary, email them to greet them & in your email, mention your new collection. This way, you will be able to give an edge to your relationship with your family, friends & co-workers while give a push to your business.

Q: How do I promote myself as a wholesaler? 
A: Good question. We are using the online media in order to promote ourselves. However, since we are in this trade for a while, both jewelers and customers around Europe know us now, so it works for us. It will definitely work for you too. Start telling people that, you sell fashion jewelry. If you tell a 100 people about your business, 10 of them might call on you to check what you sell and, 1 might buy something from you. Remember, that 1 person who buys from you today, will tell others about your service & products, and eventually, word of mouth will help you to identify yourself as a fashion jewelry seller. And, as long as possible, try using the online media; emails & skype, to promote yourself & your business. It hardly costs much!

Q: Why will anyone want to buy jewelry from me?
A: Its quiet possible that, you as an individual, will be working with us in the beginning as our part time business woman or business man. Therefore, what are your costs of operating your business? Nothing? Just a few phone calls to your family and friends, to let them know that you have started a new side business. Even if you keep a margin of 20% or more on our products, depending upon your sales skills and contacts, you will still be cheaper than those jewelers, who rent their shops in the malls. Picture them, they have operating costs to pay, rent of the shop, security, insurances, electricity bills and of course the salaries of their staff! Whereas, you will have none of those costs! Therefore, you will have an advantage over the price. 

Q: But I never worked as a jeweler before? Can I still be a wholesaler in fashion jewelry business?
A: Yes you can still be a wholesaler in the fashion jewelry business. Once you join us as a wholesaler, we will guide you and as part of the trade, you will buy a sample of each, so that, you can show it to your customers and, this will also help you to understand the business of jewelry too! And of course, once you are in the trade, you will learn by yourself. It is very simple and nothing difficult. Remember, you are selling fashion jewelry and not diamonds or gold, where you need to be a specialist. Further, you can always email or call us for any assistance you may need. We are always ready to provide you with our help and guidance.  

Q: How much money can I make from this business?
A: A very tricky question. However, it depends a lot on the margins you keep and the total turnover you make per month. For e.g. if you are selling our products, worth around €1000 per month and you keep a margin of around 20%, you are making around €200 per month. Remember, thats an extra income for you! 

Q: What if I cannot sell fashion jewelry?
A: Do you really want to ask that question? Lets put it this way, as long as we have women around us, they would want to buy jewelry as part of their personality and grooming. Now its all upon your sales man or sales woman skills, on how you approach them to make a sale. 

Q: Can I score points through the privilege club, even when I am a wholesaler? 
A: No. In fact we have a much better option for our wholesalers. We have targets set for our wholesalers and, upon achieving those targets, you can collect your benefits in terms of free stocks. We shall email you these offers, when you enroll as our wholesaler and start doing business with us.  

Q: Tell us more about the Privilege Club & the points we score when we buy products from your online store?
A: Every 1 euro you spend on our online shop, you score 5 points. For e.g. with every €100 (one hundred euros) you spend shopping at our online shop, you score 500 points. These 500 points, gives you a credit of €5 (five euros) worth of shopping, at our online shop. If your friend or family, mentions your privilege club account number, while making their purchases at our online shop, you score 100 points - on every €100 (one hundred euros) worth of shopping they do at our online shop. You can either collect your points, and exchange them or buy fashion jewelry from our online store, or, you can exchange them for gift vouchers, for the value of your points in Euros, and gift them to your family & friends, who can in exchange use those gift vouchers for shopping at our online shop. Every time you place an order with our online shop, please mention your privilege club account number, this will enable us to update your privilege club account and we shall email you, an update of your points.

Q: Can I appoint further wholesalers of your products?
A: Yes definitely you can. You can buy jewelry in wholesale from us and further wholesale them to others. This way, you will have higher turnovers. And remember, we have special schemes for our wholesalers so when you achieve those sales volumes, you will benefit even more, which in return, will be part of your extra profits.  

Q: How can we reach you?
A: Please email us and, give us a day. We shall surely reply to your email. If you want us to call you, please provide us with your home or work phone number (land line numbers for Europe - sorry we cannot call on mobile phones in Europe), and let us know what time we should call you. Although we try to reply the same day, often at times, because we travel around for work, we might take a day or two to reply to your email or calls. Should you want, we can also either chat or talk online on skype. Remember, if we keep our operating costs low, we will have an advantage to our business. 

Q: Can I model for your products?
A: Yes you can. Please email us to check our terms and conditions. Once we both agree, we shall thereon, schedule for your photo-session.

Q: Can I download the photos from the gallery?
A: All the photos of our products, models and, videos, or in other words, all the marketing materials on this website is copyright protected. You must have written permission, to download & use them for your personal matters. Although, all our whole-sellers are allowed to use our marketing materials, however, they too must have the written permission in order to use our marketing materials for their works. 

Q: Can you please tell us something about Grading Natural Gemstones?
A: This is the most challenging question, however, we shall try our best to make an explanation here. Let us, give you our Asiemik Grading scale, which might be easy for you to understand. Firstly, its most important to know that, each Natural Gemstone, is natural it is not man made or lab (laboratory) made as often called. Therefore, a natural gemstone, which is found deep from the Earth's surface, might have other particles mixed with it. Often oxygen bubbles and other particles from the Earth's surface, or minerals are blended together in the Natural Gemstone. However, grading is based on 4 C; Color, Clarity, Cut and Carat (or size). Please also make a note that, some Natural Gemstones maybe found transparent for e.g. Ruby, Blue Sapphire, Aquamarine, Emeralds etc. while some are not transparent at all, for e.g. Turquoise, Kainite etc. therefore, while understanding the grading of Natural Gemstones, it is very important to know, which Natural Gemstones are transparent by nature and which aren't. So lets try to get into some mode details. The more transparent a particular Gemstone, the higher its value. Often, Natural Gemstones have impurities, which are in the form of other minerals, or particles, or bubbles etc. because of these, the value of the Natural Gemstone may drop. It is obvious, the lesser the impurities, the higher the clarity and value, while the more the impurities, the lower its clarity and value. Often we mention "fine clarity although little cloudy", with this, we mean to explain that, the Natural Gemstone has some clarity, but because of some present impurities, it is cloudy or not very clear or transparent. Most Natural Gemstones are cut in ovals, or rounds. However, some are cut into squares and even heart shaped etc. the finer a cut, the more its value. The color of a Natural Gemstone, also depends upon several factors. It is not necessary that, all Natural Gemstones, must have dark colors. Sometimes, a Natural Gemstone, might have light colors, yet might have high value, because the other factors, such as clarity, cut etc. might be taken into consideration. And of course not to mention, each Natural Gemstone is valued by its size in carat, so if we have a very dark color Ruby, with very fine clarity, lets say with no impurities, well cut in oval shape and around 5 carat in size, it could be estimated that, the cost of such a Natural Gemstone Ruby, could be worth in thousands of Euros per carat. While, if the same Ruby, has slight impurities, which might make its clarity a little cloudy, its worth might drop drastically! 

We at Asiemik, hope that, we have been able to answer this question clearly. However, should you have any more questions, you are always welcome to get in touch with us and, we shall try our best to provide you with our assistance. 

Q: Can you tell us about Gem Enhancement?
A: The artificial enhancement of gem materials is a very ancient practice. Many gem treatments that are stable and do not involve the introduction of artificial elements are considered acceptable. In fact it can be safely assumed that the majority of the following gems have been subjected to some form of enhancement: carnelian, onyx, lemon quartz, tanzanite, blue topaz, Pariba tourmaline, and white and blue zircon. Gemstones that are very likely to have been enhanced include aquamarine, citrine, emerald, lapis lazuli, morganite, marine and fresh water natural and cultured pearls, ruby, sapphire and turquoise. 

Backings
In the 16th century, it was normal and perfectly legal to use yellowish diamonds in jewelry items and then back them with purple or blue metallic foils that made the diamonds look like brilliant white stones. Sapphire, ruby and garnet cabochons were also greatly enhanced by the use of metallic foils, mirrors and such colorful substances as butterfly wings, peacock feathers and silk cloth as backings. Intersecting sets of bright parallel scratches were sometimes inscribed on the foil backings to stimulate star stones. Such rouses are frowned on today and foil-backs or mirror -backed stones are seldom encountered in fine jewelry except in very deeply colored cabochons in closed back settings, estate jewelry or antique pieces. 

Bleaching
Black coral varieties may be converted to an attractive golden color through bleaching with hydrogen peroxide. The surface of the bleached material may either be completely smooth or rather spiny, but in either case it is far removed from the dimpled surface of natural golden coral. Ivory is another material that is sometimes bleached with hydrogen peroxide or laundry bleach to lighten it. It is standard practice for the greenish tones and occasional dark patches of conchiolin present in natural and cultured pearls to be removed by bleaching with a combination of hydrogen peroxide and sunlight. Brown tiger-eye may be lightened to a honey color by treating with chlorine bleach or saturated oxalic acid.

Coatings
Coating gemstones with lacquer or varnish is an unacceptable form of treatment, which is sometimes encountered in coral, lapis lazuli, rhodonite, sugilite and turquoise. Inking is another misleading practice, in which a slightly yellowish hue is disguised by the application of a trace of blue or purple ink to the girdle of a diamond or to the inside surface of the claws securing it. A hint of the bluish sputter coating used to protect optical lenses has been applied to the pavilion of yellowish diamonds to give them a whiter appearance when viewed through the crown.

A wide range of colors and special interference effects have been created through the application of thin films to quartz and topaz, both as crystal specimens and faceted stones. Coated topaz, created by the physical vapor deposition (PVD) and 'rubellite' being amongst the more popular shades. The various metallic coatings include specimens deriving a striking blue color from a transparent ultra-thin film of gold that are marked as 'Aqua Aura' and titanium-coated specimens that exhibit a veritable rainbow of hues. These coatings are very thin and the stones will soon show wear and tear if they are not packaged individually and handled with care. 

Diffusion
Surface diffusion
Blue sapphire owes its color to a combination of titanium and iron. The process known as surface diffusion dramatically enhances the hue of pale to virtually colorless sapphire. The cut stones are placed in crucible filled with alumina, titanium and iron oxides. When the crucible is heated to a high temperature, molecules of the titanium and iron oxide penetrate the crystal lattice of the corundum. This inevitably results in superficial damage and the stones must be re-polished. The enhanced color is most evident along facet junctions and around the girdle. This is revealed in the characteristic 'spider-web' pattern that is seen when a diffusion-treated stone is examined under immersion. The re-polish may also have completely removed the color from some facets causing the 'holes' in the color that are a typical giveaway. These stones also reveal the normal signs of heat-treatment such as re-worked girdles, stress haloes around melted solid phase inclusions and resorbed silk. This process is also used for coloring cabochons and if the cooling of the crucible is correctly controlled, the titanium dioxide that has diffused into the stone can be ex-solved in the form of needles to artificially create asterism.

Bulk or lattice diffusion
Padparadschah sapphires exhibit a rare and highly valued orange pink hue. This variety was always scarce with demand far in excess of supply until January 2002 when suddenly an inexplicable number of fine stones began to enter the market. Some form of enhancement was immediately suspected but examination of the stones did not reveal the signs typically associated with diffusion treatment. The researchers also found no evidence of irradiation. It was eventually established that the source material was pale pink sapphire from Madagascar. Processed in Thailand, the stones were undergoing a new form of diffusion treatment that involved beryllium. Being small and light, beryllium atoms are able to effect very deep penetration to the extent that they sometimes diffuse the whole stone. Tests revealed that much of the poorly colored corundum from other sources responded well to the new treatment. Colorless rough yielded fine yellows; greenish or brownish yellow rough converted to gold; and pinkish rough converted to orange-pink.

Dyeing
Onyx by definition is a layered black and white chalcedony. In current trade usage, however, the term refers to totally black stones cut from light grey chalcedony impregnated with sugar water then boiled in sulphuric acid to carbonize the sugar. Light colored porous Andamooka matrix opal is frequently treated with the same sugar/acid process. The product can bear a striking resemblance to good quality black 'pin-fire' opal. 'Smoking' is another process that is used to blacken opal. The stones are performed then wrapped in brown paper that has been soaked in old black engine oil. The batches of stones are laid out on racks positioned above a fire where the heat is sufficient to carbonize the paper. 'Smoked' Mexican hydrophane opal may bear a strong resemblance to Australian black opal. Gems that are frequently dyed include coral, chalcedony, howlite, jade and pearls. It is often possible to detect dyed gems by examining them closely with a loupe. Look for accumulated dye in pores, surface fractures or drill holes in beads. Howlite is an inexpensive mineral that is widely used to stimulate lapis lazuli, rhodonite and turquoise. It is white with areas of grey/black veining, porous and it does not react unfavorably with the various colors of dye. The dye does not penetrate very deeply so look for chips or scratches that will reveal the underlying white howlite.   

Fracture Filling
Oiling and fracture filling are both process that involve filling surface-reaching fractures or cavities with colorless substances such as oils, resins or glass. The primary aim of this form of treatment is to enhance the appearance of the stone. Filling fractures with a substance of a similar refractive index is a very effective way to reduce the visibility of flaws. Oils are commonly used to fill fractures in emerald. More modern treatment involve the use of resin filling in a vacuum. Corundum gems to be treated are usually coated with flux and exposed to high temperature environment. This results in the fractures being filled with a combination of re-crystallised corundum and glazed flux. Fractures in diamond are filled with high lead glass-like compounds that have low-to-moderate melting temperatures. This makes them very suitable for a process requiring the filling material be drawn into breaks while it's in a liquid state. These compounds have an intrinsic yellow to red coloration and this accounts for the slightly yellowish tint of the filling material and the consequent drop in color grade of diamonds after treatment. Any fracture filled gem must be properly disclosed to its purchaser with details of the nature of the filling and appropriate instructions for the care of the stone. Emeralds that have been oiled should not be steam or ultrasonically cleaned. Jewelry that contains fracture-filled diamonds, rubies or sapphires should not be repaired or resized unless the stones are removed from their settings. 

Heat Treatment 
Many established forms of treatment are almost universally accepted. Heat treatment, for example, is widely regarded as the continuation of a natural process, since it only involves the application of energy and the resulting colors are usually stable.

Amber is frequently subjected to various forms of heat treatment, intended to clarify it by removing innumerable tiny bubbles, to darken it by giving it the look of antiquity or to introduce the attractive rounded stress patterns called 'sun-spangles'. The combination of heat and pressure is used to bond numerous small fragments into larger more workable blocks of 'pressed amber'.

Beryl may be heated to remove yellowish-brown tones. This is especially true of aquamarine, which is often heated to remove any yellow that may impart a hint of green to its color. Heat is also used to remove the brownish element from peachy-pink morganite leaving it with a delicate lilac-pink blue.

Corundum Sapphires may be heated to intensify,  lighten or darken their hues, to create or remove asterism or to change their color. Rubies are heated to remove brown or purple tones, to remove silk or to induce sufficient silk to form a star. 

Diamond Type la diamonds subjected to high pressure and heated to 2000C will take on a bright yellow hue. The color of brown type lla diamonds subjected to HPHT (high pressure, high temperature), treatment can be improved to fine white. The color of irradiated diamonds can be modified by heat treatment to yield brown, green, orange, pink, purple, red and yellow stones. Heat is also used to change the color of chameleon diamonds. 

Ivory is heat treated to give it a darker antique appearance. 

Quartz Heating carnelian or red agates serves to intensify the orange to reddish element in their color. Heating amethyst may yield dark citrine, greenish prasiolite or remove the color completely. Citrine is usually lightened and brightened by heat treatment. Smoky quartz may be lightened, or changed to golden citrine, greenish yellow or colorless. Brown tiger-eye is converted to red ox-eye.

Spodumene Heating will make pastel shades of spodumene paler or colorless. Low temperatures are used to convert bluish or purplish pink kunzite to lighter, clearer pink.

Topaz Heating of brownish or orange topaz, traditionally known as pinking, is used to take the brown out of the hue leaving a good clean pink. Heating of yellow, brown or blue topaz will render it colorless but the color can be replaced by irradiation.

Tourmaline is a complex boro-silicate with a reaction to heat treatment that is very variable. The dark blue to blue-green material from Namibia will yield a good green when heat-treated but very similar dark green material from Mozambique, Zambia or Zimbabwe shows no response to heat. Khaki-colored tourmaline from Mkushi, Zambia will heat-treat to an attractive apple green. Salmon-pink, brownish-red and cognac colors from Mozambique and Zambia will heat to attractive pinks.

Zircon Reddish-brown Thai Zircon is usually heated in the hope that it will yield more sale-able colors. When heated in an oxidizing environment, the majority of the stones will become colorless, yellow or reddish. The colorless stones were very popular for use as diamond simulants prior to the development of cubic zirconia. A good proportion of the stones take on the attractive blue color termed 'Starlite' in the USA when the rough is heated in a reducing atmosphere. Unfortunately, the distinct blue exhibited by recently treated material is not stable and it will fade on exposure to sunlight to a pale aquamarine blue.

Zoiste Natural violet-blue crystals are rare and the majority of this material occurs with an overall reddish-brown hue that will be seen under closer examination to comprise strongly pleochroic purplish-red/violet-blue/yellow-green axes. Heat treatment converts yellow-green axis to blue.

HPHT
The HPHT (high pressure, high temperature) process can be used to enhance the color of specific diamonds by removing any brownish element in their color. However, the target group of diamonds is extremely small since the HPHT treatment can only be applied to rare Type IIa stones of good clarity. Stones that have been treated by GE POL in the USA should have an inscription GE POL lasered on the girdle. Failing this, there are no obvious signs that would serve to indicate that a Type IIa stone has undergone HPHT treatment and a laboratory analysis would be required. 

Impregnation
Impregnation with a colorless agent such as oil, plastic, resin or wax can dramatically enhance the appearance of porous or fractured gem material. If the agent has a similar refractive index to its host, it may very effectively hide cracks. The color of porous materials often shows a very marked improvement once the agent has filled the pores and reduced light scattering. By effectively sealing the surface wax or plastic, agents can protect porous gems from the harmful effects of perfume, skin creams and body oils. Wax-filled lapis or turquoise gems frequently have a more lustrous finish that the more valuable untreated stones. Paraffin and beeswax are the substance most frequently used. Amazonite, coral, emerald, jadeite, lapis lazuli, nephrite, opal, quartzite, rhodochrosite, ruby, sapphire, serpentine, turquoise and variscite are among the stones that are most frequently impregnated with colorless agents. Artificially colored oils or other agents are sometimes used, in the hope that this will have the added advantage of improving the color of the gems. This is most commonly encountered with emerald and less frequently in ruby and sapphires. 

Are we at Asiemik missing on any questions which you still want to ask? If so, please go ahead and email us, and, we shall reply to your questions, and, we shall also add that question to our FAQ, for our other readers, along with your name, so that, they will know it was suggested by one of our esteem customer.

Thank you!
ASIEMIK